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    Security & Passwords

    Password resets, two-factor authentication, and account security

    23 articles in this category

    How to Reset Your Microsoft 365 Password

    Guide to resetting your Microsoft 365 password when you have forgotten it or need to change it.

    4 min read

    How to Set Up Two-Factor Authentication (2FA)

    Protect your accounts with two-factor authentication. Step-by-step guide for Microsoft 365 and common applications.

    5 min read

    How to Spot Phishing Emails

    Learn to recognise fake emails that try to steal your passwords and personal information.

    5 min read

    How to Create Strong Passwords

    Learn what makes a password strong and easy to remember.

    4 min read

    What to Do If Your Account Is Hacked

    Immediate steps to take if you think someone has accessed your account without permission.

    4 min read

    How to Lock Your Computer When Away

    Protect your computer and data by locking your screen when you step away.

    3 min read

    How to Report Suspicious Emails

    What to do when you receive an email that seems like a scam or security threat.

    3 min read

    How to Browse the Internet Safely

    Tips for staying safe while browsing websites for work.

    4 min read

    Understanding Ransomware and How to Prevent It

    Learn what ransomware is and how to protect yourself and your business.

    4 min read

    How to Use a Password Manager

    Store all your passwords securely and never forget them again.

    4 min read

    How to Recognise a Scam Phone Call

    Learn to identify fake IT support calls, Microsoft scams, and other phone scams targeting businesses.

    6 min read

    How to Check If Your Password Was Leaked

    Use Have I Been Pwned and other tools to check if your email or password appeared in a data breach.

    6 min read

    How to Recognise Social Engineering Attacks

    Learn to identify manipulation tactics that criminals use to trick you into giving up passwords, money, or access.

    6 min read

    How to Secure Your Mobile Device for Work

    Essential security settings and practices to protect your phone or tablet when using it for work.

    6 min read

    What to Do If You Clicked a Suspicious Link

    Immediate steps to take if you accidentally clicked on a link in a phishing email or suspicious message.

    5 min read

    How to Share Files Securely

    Best practices for sharing documents and files safely with colleagues, clients, and external partners.

    6 min read

    How to Set Up a Passkey Instead of a Password

    Replace passwords with passkeys for faster, more secure sign-ins to Microsoft and Google accounts.

    7 min read

    How to Encrypt a USB Drive or External Hard Drive

    Protect sensitive business files by encrypting your USB drive or external hard drive on Windows and Mac.

    7 min read

    How to Report a Phishing Email in Outlook

    Learn how to identify and report phishing emails in Outlook to protect your business and help block scam campaigns.

    6 min read

    How to Set Up the Microsoft Authenticator App

    Step-by-step guide to downloading and configuring the Microsoft Authenticator app on your iPhone or Android for secure login.

    6 min read

    What to Do If Your Work Phone or Laptop Is Lost or Stolen

    A clear, calm action plan for the first hour after a work device goes missing. Lock accounts, remote-wipe the device, and limit the damage.

    8 min read

    How to Recognise QR Code Phishing (Quishing) Scams

    QR codes are showing up in phishing emails, fake parking signs and printed invoices. Learn the warning signs and how to scan QR codes safely.

    7 min read

    How to Spot AI Voice Scams and Deepfake Phone Calls

    Cloned-voice scams are now common — "your CEO calling about an urgent payment". Learn the warning signs of an AI-generated voice and how to verify a request safely.

    8 min read