Managed IT Brisbane, without the IT headaches.
Local support, cybersecurity and backup. One accountable team. One predictable monthly price.
Australian SMBs deserve IT support that shows up — plain-English advice, fair contracts, and a real person on the phone.
Zachary French
Director, Netluma IT
See your Managed IT price
Get your instant estimate, then request a call from a technician — not a salesperson — within 1 business hour.
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Brisbane managed IT questions
Sound familiar? This is what unmanaged IT quietly costs.
When systems are only looked at after they break, the cost shows up in downtime, risk and lost attention.
Tickets sit open while staff sit idle
You chase your IT provider instead of the other way around.
You do not know whether your backup works
Nobody has tested a restore recently. You are hoping.
One dodgy email away from a serious incident
No MFA, no security evidence and no clear owner.
A server or network nobody properly understands
The original installer is gone and documentation is thin.
IT bills you cannot predict
Hourly invoices arrive without warning and are hard to budget.
A client, insurer or regulator wants security evidence
You cannot produce it quickly, so the risk lands on you.
Your team gets back to running the business.
You stop doing IT
One number, one accountable Australian team, and no more chasing fixes.
You know what is covered
Monitoring, security and backup work to a defined plan instead of guesswork.
Your invoices become predictable
The Complete Managed IT Bundle is one clear per-user monthly fee.
Problems are caught earlier
Remote monitoring and maintenance help prevent avoidable disruption.
You can answer the cyber question
We help you understand and evidence the controls your business needs.
A real person picks up
Australian helpdesk support in plain English, without an offshore call centre.
One bundle. Three layers of protection.
The Complete Managed IT Bundle brings day-to-day support, approved Business Shield protection and data redundancy into one clear Brisbane offer.
Managed IT Helpdesk
A proactive Australian support team for the systems your Brisbane business relies on.
- Unlimited remote helpdesk during business hours
- 24/7 infrastructure monitoring and alerting
- Asset and warranty management
- Microsoft 365 and Google Workspace administration
- New staff onboarding and offboarding
- Device replacement schedules
- Hardware and vendor coordination
- Business strategic reviews with a roadmap for growth
Business Shield
The approved nine-inclusion security layer, priced per protected device or server.
- Antivirus
- 24/7 cybersecurity alerts
- Automatic device isolation from the network when threats such as ransomware are detected
- 24/7 dark-web monitoring and alerts when leaked credentials are found
- Email deliverability monitoring
- Managed patching
- Endpoint Detection and Response (EDR) and Managed Detection and Response (MDR) — required for cyber insurance where applicable
- Security awareness training for staff
- Automated cloud backup of user files once per day
- SaaS backups for Google Workspace or Microsoft 365
Data Redundancy
Daily protection for user files and the cloud services your Brisbane team uses.
- Automated cloud backup of user files once per day
- SaaS backups for Google Workspace or Microsoft 365
- Clear recovery ownership and escalation
Changing providers does not have to disrupt Brisbane.
We coordinate the handover, document the environment and plan the work around your team.
Discover and plan
We learn how your business works, review the current environment and give you a written scope before anything changes.
Fix and secure
We take over access, deploy monitoring and protection, review backups and document the systems your team depends on.
Support with confidence
Your team has a clear helpdesk path, local on-site availability and a regular technology review cadence.
Worried about lock-in?
Managed IT has a 6-month initial term, then automatically becomes month-to-month with 30 days' notice. No multi-year Managed IT contract or exit fee.
Already have an IT person?
We can take over, provide senior cover alongside them, or coordinate a clean handover from your current provider. The right model depends on your team.
CBD, Northside, Southside, West & Bayside
Helpdesk and plain-English advice
Typical planned onboarding window
Clear per-user monthly pricing
The Complete Managed IT Bundle
One clear example for support, security and redundancy — with exclusions stated plainly.
Complete Managed IT Bundle
= $210 Managed IT + $69 Business Shield, assuming one protected device per user
Managed IT — $210 per user/month
- Unlimited remote helpdesk during business hours
- 24/7 infrastructure monitoring and alerting
- Asset and warranty management
- Microsoft 365 and Google Workspace administration
- New staff onboarding and offboarding
- Device replacement schedules
- Hardware and vendor coordination
- Business strategic reviews with a roadmap for growth
Business Shield — $69 per device or server/month
- Antivirus
- 24/7 cybersecurity alerts
- Automatic device isolation from the network when threats such as ransomware are detected
- 24/7 dark-web monitoring and alerts when leaked credentials are found
- Email deliverability monitoring
- Managed patching
- Endpoint Detection and Response (EDR) and Managed Detection and Response (MDR) — required for cyber insurance where applicable
- Security awareness training for staff
- Automated cloud backup of user files once per day
- SaaS backups for Google Workspace or Microsoft 365
What is billed separately
The bundle is delivered primarily remotely. One Business Shield device is assumed per user; additional devices and servers are priced separately at $69 each per month, ex GST.
- On-site visits — $180 ex GST/hr, minimum 1.5 hrs, by time spent on site
- Project work — quoted up front
- Hardware purchases — quoted up front
Ready for a clearer IT plan?
Tell us what your Brisbane business needs and we will explain the next sensible step.
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Stop letting IT take over your day.
We will call within 1 business hour. You will speak to someone who can understand the problem and explain the next step.
Talk to our team
1300 521 162
Mon–Fri 6:30am–6pm AEST · Monitoring 24/7
Callback within 1 business hour
Mon–Fri 6:30am–6pm AEST. Outside those hours, we will respond the next business day.