Cybersecurity Services for Australian Businesses

Common business risks include phishing, business email compromise, ransomware, stolen credentials, unpatched software and accidental data exposure. The priority depends on the information you hold, the systems you rely on and your existing controls. We use layered protection, account security, staff training and recovery planning to reduce the likelihood and impact of incidents. No security service can eliminate every risk.

Netluma IT Business Shield is $69 per device or server per month, ex GST. It includes antivirus, 24/7 cybersecurity alerts, automatic threat isolation, dark-web and leaked-credential alerts, email deliverability monitoring, managed patching, EDR and MDR, staff security awareness training, daily cloud backup of user files, and SaaS backups for Google Workspace or Microsoft 365. $269 per user per month, ex GST combines $210 Managed IT per user with $59 Netluma IT Business Shield for one protected device per user. Servers and additional devices are priced separately at $69 each per month, ex GST. Your total depends on the devices and servers protected, with onboarding, assessments and any additional project work scoped and quoted separately. We confirm inclusions, exclusions and any licence requirements before you proceed.

Endpoint protection helps protect supported business computers and servers against malicious activity. Antivirus detects malware; endpoint detection and response (EDR) adds behavioural monitoring, investigation tools and containment capabilities. Managed detection and response (MDR) adds a managed investigation and response service. Device and operating-system compatibility must be confirmed, including any separate requirements for mobile devices. Explore endpoint protection.

Multi-factor authentication requires more than a password to sign in, such as an authenticator app or security key. It helps reduce the risk from stolen passwords, but MFA methods offer different levels of protection and do not remove every account risk. We help configure appropriate authentication, recovery and administrator access for your applications and licences. Phishing-resistant methods should be considered where supported.

Contact your IT or security provider promptly using a trusted device and follow your incident response plan. If you have cyber insurance, notify the insurer or broker through its incident process so you can coordinate approved assistance. Preserve evidence and avoid attempting a clean-up before receiving guidance. Netluma IT can be contacted on 1300 521 162; response arrangements and availability depend on your agreement. A new enquiry is not a guaranteed emergency response service.

We can help strengthen business email through MFA, account recovery controls, permissions, anti-phishing settings and SPF, DKIM and DMARC configuration. Conditional access and advanced filtering depend on the platform, licences and agreed scope. Business Shield includes dark-web monitoring and email deliverability monitoring; these are not the same as a complete managed email filtering service. Explore email security.

Yes. Staff security awareness training is included in Netluma IT Business Shield. It helps people recognise phishing, handle information carefully and report suspicious requests. We discuss the training approach, reporting and any simulated phishing requirements as part of your service scope. Technical controls and clear payment-verification procedures remain important alongside training.

A cybersecurity assessment reviews agreed systems and controls, such as patching, MFA, administrator access, endpoint protection and backups, to identify priorities for improvement. It is different from penetration testing, which actively tests agreed targets. Any assessment, report or remediation project is separately scoped and quoted. An introductory call helps clarify your requirements; it is not a free IT assessment.

We can help implement technical controls and assemble evidence relevant to your security requirements. Obligations depend on your organisation, industry, contracts and the laws that apply to you. The Notifiable Data Breaches scheme applies to entities covered by the Privacy Act and eligible breaches, not automatically to every business or incident. Compliance assessments and documentation are scoped separately; we do not provide legal advice or guarantee certification or compliance.

The Essential Eight is guidance from the Australian Signals Directorate covering application control, application patching, Microsoft Office macro settings, user application hardening, restricted administrator privileges, operating-system patching, MFA and regular backups. Choose a target maturity level using a risk-based approach suited to your environment and requirements, rather than assuming every business needs the same level. We can scope a review and improvement plan. A product subscription alone does not establish Essential Eight maturity or remove every cyber risk.

We can work alongside an internal IT team or existing provider, subject to compatibility, access and clear responsibilities. Before deployment, we agree who manages devices, accounts, patching, alerts, containment decisions and recovery. Business Shield and security monitoring can support the security layer, while a separate co-managed IT arrangement can support broader IT responsibilities.

Yes. Netluma IT provides remote cybersecurity support and management for Australian businesses, including teams in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart, Darwin and regional Australia. Remote delivery depends on connectivity, supported systems and agreed access. Our local onsite coverage is South East Queensland and the Tweed region; onsite work elsewhere must be discussed and scoped rather than assumed.

Insurers set their own security requirements and do not universally require a particular branded product. Business Shield provides controls such as EDR and MDR that may be required by a policy, but it does not guarantee eligibility, cover or a successful claim. We can help document the controls actually deployed and identify gaps in a questionnaire; your insurer or broker must confirm policy requirements and acceptance.

Managed IT covers day-to-day technology support and administration. Managed cyber security focuses on reducing risk through protective controls, monitoring, detection, response and recovery preparation. They complement one another but have different inclusions. Managed patching is part of Business Shield, not the Managed IT-only plan. We confirm the boundary of each service in your quote.

Yes. Start by identifying critical accounts, systems and data, then prioritise gaps such as missing MFA, unsupported software, unmanaged devices and untested recovery. We agree a practical sequence, ownership and budget with you. A smaller initial scope should be explicit about what is not protected and how remaining risks will be managed.