Tips for Professional Video Calls from Home

Looking Professional on Video Calls

Video calls are a key part of remote work. Here's how to make a good impression.

Before the Call

Check Your Technology

• Test audio and video before important meetings
• Close unnecessary programs to improve performance
• Have a backup plan (phone number to dial in)

Prepare Your Space

• Tidy background - Remove clutter behind you
• Good lighting - Face a window or lamp
• Quiet environment - Close doors, alert family

Lighting

The Basics

• Light should be in front of you, not behind
• Natural light from a window works well
• Avoid sitting with a window behind you (silhouette effect)

Tips

• Position near a window for natural light
• Add a desk lamp in front of you
• Ring lights provide even, flattering light
• Avoid overhead lighting alone (creates shadows)

Camera Position

Eye Level

• Position camera at eye level
• Use books or a stand to raise laptop
• Look at the camera, not the screen, when speaking

Framing

• Centre yourself in frame
• Show from mid-chest up
• Leave some space above your head
• Don't be too close or too far

Audio Quality

Use a Headset

• Sounds much better than laptop speakers
• Reduces echo and feedback
• Helps you hear others clearly

Reduce Background Noise

• Mute when not speaking
• Close windows if there's traffic noise
• Use noise cancellation features

Background

Professional Options

• Plain wall
• Bookshelf (not too cluttered)
• Virtual background (if appropriate)
• Blur background feature

Avoid

• Messy rooms
• High-traffic areas
• Windows (lighting issues)
• Personal items you don't want seen

During the Call

Be Present

• Stay focused on the meeting
• Keep camera on when possible
• Make eye contact (look at camera)
• Nod and react to show engagement

Mute Management

• Mute when not speaking
• Unmute before you talk
• Use keyboard shortcuts for quick muting

Be Patient

• Wait for others to finish (slight delay is normal)
• Allow for technical issues
• Have patience with internet hiccups

Common Issues

Audio Problems

• Check you're not muted
• Verify correct microphone is selected
• Leave and rejoin the meeting

Video Problems

• Check camera isn't covered
• Verify correct camera selected
• Close other apps using camera

Need Help?

For video call assistance, contact helpdesk@netlumait.com.au or call 1300 521 162.