How to Set Up Work Email on Your iPhone

Adding Work Email to iPhone

Set up your work email on your iPhone to stay connected on the go.

Before You Start

You will need:

• Your work email address
• Your email password
• Your organisation may require additional setup (ask IT if unsure)

Setting Up Microsoft 365 Email

Step 1: Open Settings

• Open the Settings app
• Scroll down and tap Mail
• Tap Accounts
• Tap Add Account

Step 2: Choose Account Type

• Tap Microsoft Exchange (for Microsoft 365)
• Or tap Other if instructed by IT

Step 3: Enter Your Details

• Enter your work email address
• Add a description (e.g., "Work Email")
• Tap Next

Step 4: Sign In

• You may be redirected to your organisation's sign-in page
• Enter your password
• Complete two-factor authentication if prompted
• Tap Accept to allow access

Step 5: Choose What to Sync

Select what you want to sync:

• Mail - Your emails
• Contacts - Work contacts
• Calendars - Work calendar
• Reminders - Tasks and reminders

Tap Save when done.

Setting Up Gmail/Google Workspace

Step 1: Add Account

• Open Settings > Mail > Accounts
• Tap Add Account
• Tap Google

Step 2: Sign In

• Enter your work email address
• Tap Next
• Enter your password
• Complete any verification steps

Step 3: Choose What to Sync

Select Mail, Contacts, Calendars as needed.

Troubleshooting

Cannot connect?

• Check your email address is correct
• Verify your password
• Contact IT for specific server settings

Emails not syncing?

• Check you have internet connection
• Go to Settings > Mail > Accounts
• Tap your account and check Mail is enabled

Authentication errors?

• Your password may have changed
• You may need to re-enter credentials
• Contact IT if problems persist

Security Tips

Do:

• Use a screen lock on your phone
• Enable Find My iPhone
• Report lost devices immediately

Do not:

• Share your phone without supervision
• Leave your phone unlocked
• Ignore security updates

Need Help?

For email setup assistance, contact helpdesk@netlumait.com.au or call 1300 521 162.