How to Set Up Work Email on Your Android Phone

Adding Work Email to Android

Set up your work email on your Android phone to stay connected on the go.

Before You Start

You will need:

• Your work email address
• Your email password
• Your organisation may require specific apps (ask IT if unsure)

Using the Outlook App (Recommended)

Microsoft Outlook works best for Microsoft 365 email.

Step 1: Download Outlook

• Open the Google Play Store
• Search for "Microsoft Outlook"
• Tap Install

Step 2: Open Outlook

• Open the Outlook app
• Tap Get Started or Add Account

Step 3: Add Your Account

• Enter your work email address
• Tap Continue
• Enter your password
• Complete two-factor authentication if prompted

Step 4: Configure

• Review any additional setup screens
• Allow notifications if desired
• Your email will start syncing

Using Gmail App

The Gmail app can handle Microsoft 365 and other email accounts.

Step 1: Open Gmail

• Open the Gmail app
• Tap your profile picture (top right)
• Tap Add another account

Step 2: Choose Account Type

• Select Office 365 for Microsoft 365
• Or select Exchange if instructed

Step 3: Enter Details

• Enter your work email address
• Follow the sign-in prompts
• Complete any authentication steps

Using Samsung Email App

Samsung devices have a built-in email app.

Step 1: Open Email

• Open the Email app
• Or go to Settings > Accounts > Add account

Step 2: Choose Microsoft 365

• Tap Microsoft 365
• Enter your email and password
• Follow the setup prompts

Troubleshooting

Cannot sign in?

• Verify your email address is correct
• Check your password
• Your organisation may require a specific app

Emails not appearing?

• Check your internet connection
• Pull down to refresh
• Check sync settings

Battery drain?

• Reduce sync frequency in settings
• Disable notifications if not needed

Company-Managed Devices

If your phone is managed by your company:

• You may need to install a company portal app
• Additional security settings may be required
• Contact IT for specific instructions

Security Tips

Do:

• Use a screen lock (PIN, fingerprint, or face)
• Keep your phone updated
• Report lost devices immediately

Do not:

• Install apps from unknown sources
• Ignore security prompts
• Share your unlock code

Need Help?

For email setup assistance, contact helpdesk@netlumait.com.au or call 1300 521 162.