How to Connect Your Phone to Office WiFi

Connecting to Office WiFi

Getting your phone on the office WiFi lets you save mobile data and get better speed.

Before You Start

You'll need:

• The WiFi network name (SSID)
• The WiFi password
• Ask IT or check signage in the office if unsure

iPhone Instructions

Step 1: Open Settings

• Tap the Settings app
• Tap WiFi

Step 2: Turn On WiFi

Make sure the WiFi toggle is green/on.

Step 3: Select Network

• Find your office network in the list
• Tap on it

Step 4: Enter Password

• Type the WiFi password carefully
• Passwords are case-sensitive
• Tap Join

Step 5: Verify Connection

• A tick appears next to the network name
• WiFi icon shows in the status bar

Android Instructions

Step 1: Open Settings

• Open the Settings app
• Tap Network & internet or Connections
• Tap WiFi

Step 2: Turn On WiFi

Make sure WiFi is switched on.

Step 3: Select Network

• Find your office network
• Tap on it

Step 4: Enter Password

• Type the password carefully
• Tap Connect

Step 5: Verify Connection

• "Connected" appears under the network name
• WiFi icon shows in the status bar

Corporate WiFi (WPA2-Enterprise)

Some offices use corporate WiFi requiring your work login:

When Prompted:

• Username: Your work email or username
• Password: Your work password
• Accept any security certificates if prompted

Troubleshooting

Can't see the network?

• Move closer to a WiFi access point
• Ask IT if the network is hidden
• Make sure you're in range

Wrong password error?

• Check for typos
• Remember it's case-sensitive
• Ask IT for the correct password

Connects but no internet?

• Forget the network and reconnect
• Restart your phone
• Contact IT

Forgetting a Network

If you need to start fresh:

iPhone:

• Go to Settings > WiFi
• Tap the "i" next to the network
• Tap Forget This Network

Android:

• Go to Settings > WiFi
• Long press or tap the network
• Tap Forget

Guest WiFi

If your office has separate guest WiFi:

• It may have a simpler password
• May require accepting terms
• May have limited access

Need Help?

For WiFi connection issues, contact helpdesk@netlumait.com.au or call 1300 521 162.