How to Connect Bluetooth Headphones

Connecting Bluetooth Headphones

Wireless headphones are great for calls and focus work. Here's how to connect them.

Putting Headphones in Pairing Mode

First, make your headphones discoverable:

• Turn on your headphones
• Hold the power button (or Bluetooth button) for 3-5 seconds
• A light usually flashes to indicate pairing mode
• Check your headphones' manual for specific instructions

Common pairing methods:

• Hold power button when turning on
• Hold a dedicated Bluetooth button
• Use an app to put them in pairing mode

Connecting on Windows

Step 1: Open Bluetooth Settings

• Click Start > Settings
• Click Bluetooth & devices
• Make sure Bluetooth is On

Step 2: Add Device

• Click Add device
• Click Bluetooth
• Wait for your headphones to appear
• Click on your headphones' name
• Wait for "Connected" confirmation

Step 3: Test Audio

• Play some audio
• Right-click the speaker icon in the taskbar
• Ensure your headphones are selected

Connecting on Mac

Step 1: Open Bluetooth Settings

• Click the Apple menu
• Click System Preferences
• Click Bluetooth

Step 2: Connect

• Find your headphones in the list
• Click Connect
• Wait for pairing to complete

Using Headphones for Calls

Set as Default in Teams

• Open Microsoft Teams
• Click your profile picture
• Click Settings > Devices
• Select your headphones for Speaker and Microphone

Test Before Important Calls

• In Teams, go to Settings > Devices
• Click Make a test call
• Verify you can hear and be heard

Troubleshooting

Headphones not appearing?

• Make sure they're in pairing mode (light flashing)
• Turn Bluetooth off and on
• Move closer to the computer
• Remove from any other paired devices first

Connected but no sound?

• Check volume on headphones
• Check computer volume
• Right-click speaker icon > Open Sound settings
• Select headphones as output device

Audio quality is poor?

• Move closer to the computer
• Reduce interference from other devices
• Check headphone battery level
• Try disconnecting and reconnecting

Headphones keep disconnecting?

• Charge your headphones
• Stay within range
• Update Bluetooth drivers (ask IT)

Managing Bluetooth Devices

Forget/Remove a Device (Windows)

• Go to Settings > Bluetooth & devices
• Find your headphones
• Click the three dots
• Click Remove device

Reconnecting Later

Once paired, your headphones should connect automatically when turned on near your computer.

Need Help?

For Bluetooth help, contact helpdesk@netlumait.com.au or call 1300 521 162.