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How to Scan a Document and Email It
4 min read
Updated 27 December 2025
Scanning Documents
Most office printers can also scan documents to email or to your computer.
Scan to Email (Most Common)
Most multifunction printers can email scans directly to you.
At the Printer
- Place your document on the scanner glass (face down) or in the document feeder (face up)
- On the printer touchscreen, select Scan or Scan to Email
- Enter your email address (or select from the address book)
- Choose format (PDF is usually best)
- Press Start or Send
- Check your email for the scanned document
Scan to Computer
Windows
Using Windows Scan app:
- Place document on the scanner
- Open the Windows Scan app (search for it in Start)
- Select your scanner
- Choose file type (PDF or Image)
- Click Scan
- Save the file
Many printers come with their own software. Check your desktop or Start menu for your printer's app.
Mac
- Place document on scanner
- Open Image Capture app
- Select your scanner on the left
- Click Scan
- Save the scanned file
Tips for Good Scans
Before Scanning
- Remove staples and paper clips
- Flatten folded pages
- Clean the scanner glass if smudgy
Quality Settings
- Standard (150-200 DPI) - Good for most documents
- High (300 DPI) - Better for detailed documents or archiving
- Photo (600+ DPI) - Best for photographs
File Formats
- PDF - Best for documents, keeps pages together
- JPEG - Good for photos, smaller file size
- PNG - Good quality images
Scanning Multiple Pages
Using Document Feeder
If your printer has a document feeder:
- Stack pages face-up
- Select multi-page scan
- All pages scan into one PDF
Scanning Page by Page
If using the flatbed:
- Scan first page
- When asked "Scan another page?", select Yes
- Place next page and repeat
- Select Done when finished
Troubleshooting
Scanner not found?
- Make sure you're on the office network
- Restart your computer
- Install printer/scanner drivers
- Clean the scanner glass
- Increase the DPI setting
- Make sure document is flat
Need Help?
For scanning help, contact helpdesk@netlumait.com.au or call 1300 521 162.
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