How to Block Spam and Junk Email in Outlook

Dealing with Spam and Junk Email

Spam wastes time and can be dangerous. Here is how to keep your inbox clean.

Marking Email as Junk

Outlook Desktop

• Right-click on the spam email
• Click Junk > Block Sender

This moves the email to Junk and blocks future emails from that sender.

Outlook Web

• Select the spam email
• Click Junk in the toolbar
• Choose Block or Junk

Blocking Specific Senders

Outlook Desktop

• Click Home > Junk > Junk E-mail Options
• Click the Blocked Senders tab
• Click Add
• Enter the email address or domain
• Click OK

Outlook Web

• Click Settings > View all Outlook settings
• Click Mail > Junk email
• Under Blocked senders and domains, click Add
• Enter the address to block
• Click Save

Unsubscribing from Newsletters

Many unwanted emails are newsletters you accidentally signed up for:

• Open the email
• Scroll to the bottom
• Look for an Unsubscribe link
• Click it to stop receiving emails

Warning: Only unsubscribe from legitimate newsletters. Clicking links in suspicious emails can be dangerous.

Checking Your Junk Folder

Sometimes legitimate emails end up in Junk:

• Check your Junk folder regularly
• If you find a good email there:

- Right-click it - Click Junk > Not Junk - This trains Outlook to recognise it

Recognising Dangerous Spam

Be cautious of emails that:

• Ask for passwords or personal information
• Have urgent or threatening language
• Contain unexpected attachments
• Come from addresses that look slightly wrong

When in doubt, do not click any links. Report suspicious emails to IT.

Reporting Phishing

If you receive a suspicious email:

• Do not click any links
• Do not reply
• Forward it to helpdesk@netlumait.com.au
• Delete the email

Need Help?

For spam and security help, contact helpdesk@netlumait.com.au or call 1300 521 162.