Microsoft Teams Phone Systems

    Already using Microsoft Teams but still paying for a separate phone system? That is two bills, two systems, and double the hassle. Consolidate onto Teams Phone and run one app for calls, chat, and meetings — fewer vendors, fewer logins, simpler support.

    1300 521 162

    Key Benefits

    • Consolidate calls, chat, meetings, and files into one app
    • Let staff make business calls from any device with Teams
    • Impress callers with professional auto-attendant and call queues
    • Eliminate the cost of a separate phone system
    • Get seamless integration with the Microsoft 365 tools you already use
    • Keep your team reachable from anywhere with internet access

    TL;DR — Microsoft Teams Phone for Gold Coast & Brisbane Businesses

    Netluma IT sets up Microsoft Teams Phone for businesses across theGold Coast,Brisbane, andTweed Heads. Stop paying for two systems when one does it all. If you already use Microsoft 365, Teams Phone consolidates calls, chat, and meetings into one app — saving you 20-40% on communications costs.

    96%
    Issues resolved in 1hr
    Teams
    Integration
    6:30am
    Support starts
    Any
    Device calling

    Related services: Microsoft 365 |VoIP Phone Systems |Managed IT

    One App for Calls, Chat, and Meetings — Save 20-40%

    Your team already lives in Microsoft Teams. Adding phone capabilities means fewer systems to manage, fewer bills to pay, and staff who answer business calls from anywhere.

    Before Teams Phone

    Paying for a separate phone system you barely use
    Desk phones that only work when staff are at their desk
    Switching between apps for internal and external calls
    Extra bills for phone system maintenance
    Mobile staff missing business calls on the road

    With Teams Phone

    One platform, one bill for all communications
    Staff answer from computer, mobile, or desk phone
    Single app for calls, chat, meetings, and file sharing
    Built into your existing Microsoft 365 investment
    Business calls from anywhere with an internet connection

    What's Included in Our Setup

    Number Porting

    We transfer your existing business numbers to Teams

    Auto-Attendant

    Professional greetings and call routing for your business

    User Training

    We ensure your team knows how to make the most of Teams Phone

    99.99%

    Microsoft uptime guarantee

    1 App

    For calls, chat, and meetings

    Any Device

    Computer, mobile, or desk phone

    Your Team Calls From Whatever Device Works Best

    Teams Phone works on computers, mobiles, and desk phones. Mix and match across your organisation — everyone stays on the same system.

    Computer

    Make and receive calls directly from the Teams desktop app with a headset. Your team stays productive without switching apps.

    Mobile App

    Take business calls on your mobile using the Teams app. Staff on the road or working from home stay reachable on their business number.

    Desk Phones

    Teams-certified desk phones for reception or staff who prefer a traditional handset. Familiar feel, modern features, same system.

    Professional Call Features

    All the features you expect from a business phone system, built into the app your team already uses.

    Auto-Attendant

    Professional greetings that route callers to the right person or department automatically.

    Call Queues

    Handle multiple incoming calls efficiently with hold music and fair distribution to available staff.

    Voicemail to Email

    Voicemails delivered to your inbox with transcription so you can read messages at a glance.

    Call Recording

    Record calls for training, compliance, or quality assurance purposes.

    Call Transfer & Hold

    Transfer calls between staff and put callers on hold with professional hold music.

    Presence & Availability

    See when colleagues are available before transferring calls. No more blind transfers.

    Simple Migration Process

    We handle the technical details so you can focus on your business. Most migrations are completed with zero downtime.

    1

    Assessment

    We review your current phone setup and Microsoft 365 environment.

    2

    Planning

    Design your call flows, auto-attendant menus, and user configuration.

    3

    Number Porting

    Transfer your existing phone numbers to Microsoft Teams.

    4

    Go Live

    Switch to Teams Phone with user training and support.

    Ready to Simplify Your Phone System?

    Stop paying for a separate phone system when Teams can do it all. We'll assess your current setup and show you exactly how the migration would work for your business.

    1300 521 162

    Frequently Asked Questions

    What our clients say about Teams Phone

    Verified Google reviews from Netluma IT clients across Brisbane, Gold Coast and South East Queensland.

    Ready to End the IT Frustration?

    Let's have a quick chat. No pressure, no sales pitch — just honest advice about whether we're the right fit for your business.

    Phone
    1300 521 162
    National — fastest way to reach us
    Gold Coast07 3179 6849
    Melbourne03 4421 6601
    Email
    hello@netlumait.com.au
    Remote Helpdesk
    Mon–Fri 6:30am – 6pm
    Remote Monitoring
    24/7