Microsoft Teams Phone Systems
Already using Microsoft Teams but still paying for a separate phone system? That is two bills, two systems, two sets of support calls, and two logins for your team to manage. Teams Phone consolidates everything — calls, chat, meetings, and file sharing — into the one app your staff already use every day. No hardware rip-and-replace, no retraining, and no migration headaches. Just one less system and one less bill.
Key Benefits
- Consolidate calls, chat, meetings, and files into one app
- Let staff make business calls from any device with Teams
- Impress callers with professional auto-attendant and call queues
- Eliminate the cost of a separate phone system
- Get seamless integration with the Microsoft 365 tools you already use
- Keep your team reachable from anywhere with internet access
One App for Calls, Chat, and Meetings — Save 20-40%
Your team already lives in Microsoft Teams. Adding phone capabilities means fewer systems to manage, fewer bills to pay, and staff who answer business calls from anywhere.
Before Teams Phone
With Teams Phone
What's Included in Our Setup
Number Porting
We transfer your existing business numbers to Teams
Auto-Attendant
Professional greetings and call routing for your business
User Training
We ensure your team knows how to make the most of Teams Phone
Microsoft uptime guarantee
For calls, chat, and meetings
Computer, mobile, or desk phone
Your Team Calls From Whatever Device Works Best
Teams Phone works on computers, mobiles, and desk phones. Mix and match across your organisation — everyone stays on the same system.
Computer
Make and receive calls directly from the Teams desktop app with a headset. Your team stays productive without switching apps.
Mobile App
Take business calls on your mobile using the Teams app. Staff on the road or working from home stay reachable on their business number.
Desk Phones
Teams-certified desk phones for reception or staff who prefer a traditional handset. Familiar feel, modern features, same system.
Professional Call Features
All the features you expect from a business phone system, built into the app your team already uses.
Auto-Attendant
Professional greetings that route callers to the right person or department automatically.
Call Queues
Handle multiple incoming calls efficiently with hold music and fair distribution to available staff.
Voicemail to Email
Voicemails delivered to your inbox with transcription so you can read messages at a glance.
Call Recording
Record calls for training, compliance, or quality assurance purposes.
Call Transfer & Hold
Transfer calls between staff and put callers on hold with professional hold music.
Presence & Availability
See when colleagues are available before transferring calls. No more blind transfers.
Simple Migration Process
We handle the technical details so you can focus on your business. Most migrations are completed with zero downtime.
Assessment
We review your current phone setup and Microsoft 365 environment.
Planning
Design your call flows, auto-attendant menus, and user configuration.
Number Porting
Transfer your existing phone numbers to Microsoft Teams.
Go Live
Switch to Teams Phone with user training and support.
Ready to Simplify Your Phone System?
Stop paying for a separate phone system when Teams can do it all. We'll assess your current setup and show you exactly how the migration would work for your business.
Frequently Asked Questions
Related Articles
Learn more about teams phone with these guides and insights for Gold Coast businesses.
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Teams Phone Across Gold Coast & Brisbane
We provide teams phone to businesses across South East Queensland.
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What our clients say about Teams Phone
Verified Google reviews from Netluma IT clients across Brisbane, Gold Coast and South East Queensland.
Ready to End the IT Frustration?
Let's have a quick chat. No pressure, no sales pitch — just honest advice about whether we're the right fit for your business.