Is Your Medical Practice Exposed to Cyber Risks?

What is already happening to Australian clinics

GP clinics, allied health, psychology, dental and NDIS practices are being hit every week. Most only find out after it is too late.

• Healthcare is the #1 target. Australian healthcare reports more notifiable data breaches than any other sector — quarter after quarter. Clinics are being actively hunted, not ignored.
• Your staff passwords may already be leaked. Reception, nursing and admin emails routinely show up in past data breaches. Attackers try those exact passwords against your Microsoft 365 tenant — most clinics never check.
• One bad Monday morning can shut you down. A single phishing click can encrypt your appointment book, patient files and clinical software. Cancelled consults, refunded patients, days of clinical disruption.
• The OAIC clock starts the moment you find out. Under the Notifiable Data Breaches scheme, you must assess and report eligible breaches involving patient data. The penalties — and the patient calls — are not optional.

Who the risk review is for

The risk review is designed for Australian healthcare practices, including:

• GP clinics and medical centres
• Allied health practices — physiotherapy, occupational therapy, speech pathology, dietetics, podiatry
• Psychology, counselling and mental health practices
• Dental practices and specialist clinics
• NDIS providers and community health services

Healthcare and allied health on the Gold Coast and across Brisbane is one of our two primary specialisations at Netluma IT — alongside trades and field-based businesses.

What we check

The Medical Practice Cyber Security Exposure Check covers six categories of risk we see most often in Australian healthcare:

• Compromised staff credentials. We check whether your team's work email logins appear in known data breaches — a top cause of healthcare account takeovers.
• Email security gaps. We verify your SPF, DKIM and DMARC records so attackers cannot easily spoof your clinic and trick patients or staff.
• Exposed services on your domain. We look for old logins, forgotten subdomains and admin panels that are visible to the public internet.
• SSL and website hygiene. We confirm your patient-facing site uses modern encryption and is not flagged on browser or security blocklists.
• Dark web mentions. We check publicly indexed dark web sources for mentions of your clinic name, domain or staff emails.
• Common ransomware exposure. We compare your public footprint against the techniques ransomware groups currently use to target Australian healthcare.

Why this matters for your practice

Australian healthcare is one of the most-targeted sectors for cyber attacks, and the regulatory obligations on practices when something goes wrong are significant.

• Patient data is high-value. Medicare numbers, health records and patient contact details sell on the dark web for far more than credit cards.
• Notifiable Data Breach obligations. Under the Privacy Act, eligible data breaches involving patient information must be reported to the OAIC and to affected patients.
• My Health Record and Medicare integration. Practices connected to My Health Record, Medicare or HPI-O have additional security expectations. A single compromised staff account can put your access at risk.
• Ransomware downtime is clinical risk. When patient files, appointment systems or clinical software go down, you cannot run your practice.

How it works

1. You fill in the form. Takes about 20 seconds. First name, clinic name, work email, phone and the domain you want checked. That is it.
2. We run the external assessment. Using only public data, we check your domain for leaked staff credentials, email security gaps, exposed services and dark web mentions. We never log in to anything or touch your computers, documents or accounts.
3. You get your compromise report within 1 business hour. A senior security engineer emails — or rings — you a plain-English compromise report and walks you through anything else we found. No voicemail tag. No sales pitch.
4. You decide what (if anything) to do next. You keep the report either way. If you want help fixing what we found we can quote it, but there is zero obligation.

What lands in your inbox

The compromise report is a line-by-line breakdown of every staff email tied to your domain that has shown up in a known data breach or dark web combolist. For each compromised account we show you:

• Date found — when the credential first surfaced on the dark web or in a breach dump.
• Email address — the exact staff mailbox affected (reception, nursing, admin, clinicians, shared inboxes).
• Partial password hit — the first few characters only, so you can recognise the password without it being re-exposed.
• Source and type — whether the credential came from a named data breach (LinkedIn, Canva, MyFitnessPal, etc.) or an unattributed combolist.
• Origin domain — the third-party site that leaked it, where known.
• PII hit count — how many personal data fields (name, date of birth, phone, address, etc.) were exposed alongside each credential.

You also get a short walkthrough — by email or phone — explaining what is most urgent, what is old news, and what (if anything) we suggest you do next. There is zero obligation to engage us afterwards.

Consent and scope

The check is entirely external. By submitting the form on this page, you authorise Netluma IT to perform a non-intrusive external security and exposure check on your supplied domain, and to contact you regarding the results. We do not attempt to log in to any of your systems, exploit any vulnerabilities, or generate traffic that could affect clinic performance. We never touch your patient records, Best Practice, MedicalDirector, Cliniko, Halaxy or any other clinical system.

Common questions

Is this really free? What is the catch?

There is no catch and no obligation. We do this exposure check at no cost for Australian medical, allied health and GP practices because it is a fast way for you to see whether we are the kind of IT and security partner you would want to work with. If you decide to engage us afterwards, great. If not, you still walk away with a useful report.

Do you need access to our computers, documents or accounts?

No — and that is the point. This is purely an initial external assessment. We only look at things that are already visible from the public internet (your domain, email DNS records, exposed login pages, breach data, dark web mentions). We never log in to your Microsoft 365, your patient records, your devices, your practice management software or any other system or account.

How fast will I get the report?

Within 1 business hour of submitting the form. A senior security engineer — not a sales rep — emails (or rings, if you would prefer) your compromise report and walks you through anything else we found. If we find something urgent, like current staff credentials of yours being sold on the dark web, we will call you straight away.

Is the assessment safe? Will it slow our systems down?

Yes, it is completely safe. This is an external assessment using only publicly available data — we do not log in to anything, run anything on your devices, or send any traffic that could affect your clinic's performance. We never touch your computers, documents, patient records or any account.

We already have an IT provider. Is this still useful?

Often yes. Many existing IT providers focus on uptime and helpdesk rather than security posture, so things like missing DMARC, leaked credentials or forgotten subdomains routinely slip through. The report is a useful second opinion you can share with your current provider.

Do you specialise in healthcare?

Yes. Healthcare and allied health on the Gold Coast and across Brisbane is one of our two primary specialisations.

Do not wait for a breach to find out

See exactly where your practice is exposed — before patients, the OAIC or a ransomware group does. Free, purely external, and tailored for Australian medical, allied health and GP clinics. Form takes about 20 seconds. Compromise report within 1 business hour by email or phone. We never log in to, or touch, your computers, documents or accounts.

Start my free risk review or call 1300 521 162.