Physiotherapy Practices

IT support tailored for physiotherapy clinics, from practice management systems to secure patient data handling.

IT Solutions for Physiotherapy Practices

IT support tailored for physiotherapy clinics, from practice management systems to secure patient data handling.

Common IT Challenges

Keeping patient records secure and accessible
Supporting multiple practitioners across rooms
Reliable connectivity for practice management software
Managing bookings and billing systems
Telehealth setup for remote consultations
Complying with healthcare data privacy requirements
Integration between practice management, billing, and Medicare systems
Supporting locum physios and contractors with temporary access

Our Solutions

Secure network infrastructure for patient data
Reliable WiFi coverage across treatment rooms
IT support for practice management systems
Telehealth infrastructure setup
Automated backup for patient records
Staff security awareness training
Mobile device management for tablets in treatment rooms
Secure temporary access for locum practitioners

Frequently Asked Questions

Do you have experience with physiotherapy practice management systems?: Yes, we support physiotherapy practices using Cliniko, Nookal, Core, Power Diary, and other popular platforms. While we don't provide application-level support for these systems (that's the vendor's role), we ensure the underlying IT infrastructure — networks, servers, workstations, and internet connectivity — is properly configured and reliable so your practice management software performs at its best.
How do you handle patient data security and privacy compliance?: We implement multiple layers of protection for patient data, including encrypted backups, secure network architecture, access controls, and staff security training. We help you meet the Australian Privacy Principles and healthcare data requirements by building infrastructure designed with security in mind from the ground up.
Can you help us set up telehealth consultations?: Absolutely. We set up the infrastructure you need for reliable telehealth — adequate internet bandwidth, quality video conferencing equipment, proper camera and audio setup in consulting rooms, and secure connections. We ensure your telehealth setup meets privacy requirements and provides a professional experience for patients.
What happens when something goes wrong during clinic hours?: Our support team is available from 6:30am to 6pm Monday to Friday. When you call or email with an urgent issue, you speak directly with our technicians — no overseas call centres or ticket queues. We understand that IT problems in a healthcare setting need fast resolution, and we prioritise accordingly.
How much does IT support for a physio practice cost?: Our managed IT plans for physiotherapy practices typically range from $150 to $500 per month depending on the size of your practice, number of users, and complexity of your systems. We provide a fixed monthly fee that covers support, monitoring, and maintenance — no surprise bills. Contact us for a quote tailored to your practice.
Can you support multiple clinic locations?: Yes, we support multi-site physiotherapy practices with consistent IT infrastructure across all locations. We set up secure connectivity between sites, centralised management, and provide the same responsive support regardless of which clinic needs assistance.
What about locum physios and temporary staff?: We set up systems that make it easy to provide temporary access for locum practitioners and contractors while maintaining security. User accounts can be quickly created with appropriate permissions and just as quickly disabled when the engagement ends.
Do you provide after-hours support for emergencies?: Our standard support hours are 6:30am to 6pm Monday to Friday, which covers most physiotherapy practice operating hours. For practices that require after-hours emergency support, we can discuss arrangements that suit your needs.

Get Started

Phone: 07 3179 6849

Email: [email protected]