Missing Calls Is Costing You Customers.
Every unanswered call is a lost quote, a frustrated client, or a job that goes to your competitor. Most small businesses are leaking 5–15 calls a week without realising it.
We replace your phone setup in 7–14 days — with a local Melbourne 03 number, no downtime, no lock-in, and a professional Australian team you can actually speak to.
No obligation. No sales pressure. Speak directly with a senior technician.
Get a callback within 1 business hour
Tell us how your business handles calls today. We will give you honest advice — not a sales pitch.
Mobile Number vs Business Phone System
See the difference a proper phone system makes to how customers see your business.
Phone Systems Built Around How Your Industry Actually Works
Most phone problems are industry-specific. Generic VoIP setups miss them. Here is exactly how we configure things for the businesses we work with most.
Trades & field teams
Electricians, plumbers, builders, HVAC, service techs
- Calls go unanswered while you are on site or in a van
- You hand out your personal mobile to every customer
- Office staff cannot transfer calls to the team in the field
- Quotes are lost because nobody picked up
Calls ring every team member at once — wherever they are. Customers see your business number, not your personal one. Office staff transfer calls straight to the field with one tap.
Talk to us about tradesClinics & allied health
Physios, psychologists, GPs, dental, NDIS providers
- Patients reach voicemail during clinic hours
- Reception is overwhelmed by call volume
- No proper after-hours message or triage
- Staff personal numbers exposed to patients
Reliable call flow to reception or specific practitioners, professional after-hours messaging, and patient privacy kept separate from staff personal phones. Compliance-friendly call recording is available if you need it.
Talk to us about clinicsAccounting & professional services
Accountants, lawyers, advisors, consultants, agencies
- Missed client calls during EOFY or busy season
- Clients reach the wrong person and have to be transferred manually
- No polished greeting — sounds like a personal phone
- Working from home means calls get missed at the office
One business number, routed to the right person with a polished greeting clients expect. Works seamlessly across the office, home, and mobile so a client never gets dead air again.
Talk to us about accountingRun a different kind of business? We have set up phone systems for just about every type of small business across Melbourne. Tell us yours.
How It Works
We make this simple. You tell us what you need, and we set the whole thing up.
Quick 5-minute chat
Tell us how your business answers calls — who picks up, what hours you work, how many staff. That is all we need.
We build it for you
We configure everything — greetings, call routing, business hours, voicemail. Your team just downloads the app.
Live within days
Your business number works on every mobile and laptop. Customers hear a professional greeting. You never miss a call again.
What happens when you call us?
You will speak to one of our team — not a call centre. We will ask a few questions about how your business handles calls, explain your options, and give you a clear quote. Usually takes about 5 minutes.
Why Small Businesses Choose This
Look more professional instantly
A proper business number with a professional greeting — customers will never know it is a small team.
Separate business and personal
Keep your personal mobile number private. Business calls stay on the business number.
Answer from anywhere
Mobile, laptop, or desk phone — your team can pick up business calls wherever they are.
Trades and contractors
Your team is on site all day. Now they can answer business calls from their mobiles without giving out personal numbers.
Allied health and clinics
Route calls to reception or specific practitioners. After-hours calls go to voicemail with a professional message.
Professional services
Give your firm a polished phone presence that clients expect — without the cost of a receptionist.
Not sure if your current setup is the problem?
10 minutes on the phone with a senior technician will tell you. No sales pitch, no obligation.
Real Google reviews from Melbourne and AU clients
Verified reviews from Netluma IT clients on Google.
Plans Built Around Your Business
Pricing depends on your team size, the features you need and your call volume. Pick the package that matches your business and we will send a clear, line-itemised quote.
3CX
Contact us for a quote
The full 3CX phone system — feature-rich, flexible and used by businesses that want a proper PBX with advanced call handling, integrations and reporting.
Best fit for businesses that want full 3CX functionality
Flexible deployment options
Hosted 3CX
Contact us for a quote
Fully managed 3CX hosted by Netluma IT — same powerful 3CX features, none of the server upkeep. We deploy, host, monitor and look after the whole thing.
Most popular for SMBs who want the 3CX feature set without the admin
One supplier for the platform, the support and the management
SMB IP Phone Systems
Contact us for a quote
For small businesses that just need professional call handling — a simpler cloud phone system with IP handsets, voicemail and the essentials, without the depth of 3CX.
Right fit for sole traders and small teams who don't need 3CX
Lower complexity, faster to set up
Multiple Locations
Each office or site needs a registered physical address so 000 emergency calls route correctly. We will include any additional locations in your quote.
Sound Familiar?
Most small businesses we talk to are dealing with the same phone problems.
A proper business phone system fixes all of this — and you do not need to buy any hardware or sign a long contract.
No Risk. No Lock-In. Cancel Anytime.
Month-to-month billing with 30 days notice to cancel. No lock-in contracts, no hassle. We are confident you will stay because it just works.
Common Questions
Can I use this on my mobile?
Do I need to buy new hardware?
Will my personal number stay private?
How long does setup take?
What if we already have a business number?
Is there a lock-in contract?
How do external calls and call rates work?
What about 000 emergency calls?
What happens when I call you?
Are you actually based in Melbourne?
What happens if we need help after setup?
Not ready to call? Send us a message.
Tell us a bit about your business and how you handle calls today. We will get back to you with a recommendation and a clear quote — no pressure, no jargon.
Send us an enquiry
Ready to sound like a bigger business?
Give us a 5-minute call. We will explain how it works, answer your questions, and if it sounds right, we will have you set up within days.
No pressure. No jargon. Just a quick chat about what your business needs.