Most SMB Backups Don't Restore When You Need Them
Ransomware deletes them. Cloud platforms don't actually back them up. Nightly job emails nobody reads.
We work with Australian businesses — typically 3–100+ users. Immutable off-site copies, tested restores every quarter, a senior engineer checking jobs every business day. No home users. No personal accounts.
Australian senior engineers · Callback within 1 business hour to arrange your health-check
If Any of These Sound Familiar, We Should Talk
These are the backup gaps we walk into almost every week.
Worried a ransomware attack would wipe out your backups along with everything else
Assumed Microsoft 365 or Google Workspace data is "already backed up" — it is not
A USB drive on someone's desk is the only copy of irreplaceable data
No idea if your nightly backups have actually run, let alone restored cleanly
Never tested a restore — would not know if backups worked until the day you needed them
Old servers with no off-site copy and no monitoring
How much would one data loss event cost your business?
Most SMBs underestimate this by a long way. The real cost is not the backup bill — it is everything that stops happening when the data is gone.
Data you cannot rebuild
Years of client files, project history, financial records and mailboxes — gone in one bad day.
Days of downtime
Restoring (or trying to recreate) data takes days — and the business stops while you do it.
Ransom or recovery costs
A single ransomware event can cost tens of thousands in ransom, recovery labour and lost revenue combined.
Compliance and trust damage
Privacy notifications, breach reporting, and clients who never quite trust you again.
Your data loss cost
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Fill in the three fields and hit Calculate to see what one bad day of data loss would actually cost your business.
We Back Up Businesses Like Yours
We understand your software, your compliance pressures and how your data actually moves around your business.
Managed Backup That Actually Works
Four backup pillars every Australian SMB needs — covered under one plan.
Microsoft 365 & Google Workspace Backup
- Daily backup of Exchange, Teams, SharePoint, OneDrive — and Gmail, Drive, Calendar, Contacts
- Granular restore — single email, file or Teams message
- Independent retention you control
- Unlimited storage included — no per-GB overage charges
Server Backup (Physical & Virtual)
- Image-based backup of Windows and Linux servers
- Hyper-V and VMware with application-aware snapshots
- Local snapshots plus encrypted, immutable off-site copies
- 500GB included per server — extra at $25 ex GST per 100GB/mo
Workstation & Laptop Backup
- Automatic backup of Windows and Mac laptops and desktops
- Files protected even when staff are off the office network
- Fast file-level restore plus full device recovery after loss or ransomware
- 500GB included per device — no pooling tricks
Immutable Storage & Tested Restores
- Off-site copies in write-once, immutable cloud storage
- Encrypted in transit and at rest — keys held separately
- Quarterly test restores — proof, not just promises
- Daily eyes-on monitoring by a senior engineer
Why Australian Businesses Choose Netluma IT for Managed Backup
The things our clients tell us actually matter — once they have moved off the "the nightly job ran, so we are fine" mindset.
Tested restores, not just backup emails
Most "managed backup" we walk into is really just a backup job that runs at night and an email nobody opens. We test restores quarterly so on the day something goes wrong, you already know it works.
Immutable, ransomware-resistant by default
Modern ransomware looks for backup repositories first — and deletes them. Every backup we run includes an immutable, off-site copy that attackers cannot reach from inside your network.
Cloud email and SaaS data is covered
Cloud platforms protect against their outages, not against you accidentally deleting a folder or a compromised mailbox emptying itself. We back cloud email, file storage and SaaS data up independently.
Daily eyes on backups by a real engineer
Backups are checked every business day by a senior engineer — not a bot, not a tier-one offshore call centre. Failed jobs are investigated and re-run the same day.
All data hosted in Australia
Every backup we manage is stored in Australian data centres by default — meeting business and compliance requirements for data to remain onshore. Encrypted in transit and at rest, with encryption keys held separately from your production environment.
Australian based, senior engineers
Direct access to a senior engineer — no offshore tier-one call centre, no script-reading. Same engineer plans, deploys and supports.
You will get the most out of us if…
We are honest about who we serve best. If most of these describe your business, we are very likely the right fit.
- 3+ staffAustralian businesses with data that actually matters if it is lost.
- Microsoft 365, Google Workspace or on-prem serversYou run real business systems, not a single personal mailbox.
- Cannot afford to lose your dataYou have decided "we will deal with it later" is no longer good enough.
- Ready to pay for proper, monitored backupYou want immutable, tested, daily-monitored backups — not free cloud sync.
Free Managed Backup Health-Check
A no-obligation, plain-English review of what is actually being backed up — and what is not. You walk away with a prioritised, costed roadmap of what to fix first, whether or not you become a client.
What is included:
- Inventory of every system we can see — servers, cloud email, SaaS, endpoints
- Review of what is currently being backed up vs what is exposed
- Restore testing on a sample of your existing backups (where access permits)
- Recovery Time and Recovery Point review against your business needs
- Plain-English risk report with prioritised, costed recommendations
No obligation. No sales pressure. Just an honest review.
No-obligation health-check and roadmap — typically back the same business day.
Book My Free Health-Check1300 521 162Common questions
What Australian businesses say about Netluma IT
Verified Google reviews from clients we look after.
Stop hoping your backups work — get help today
An Australian-based team of senior engineers. Tool-agnostic. Immutable, off-site, tested restores — not just nightly job emails nobody reads.