How to Set Up Two-Factor Authentication for Google

Why Use Two-Factor Authentication?

Two-factor authentication (2FA), also called two-step verification, adds an extra layer of security. Even if someone discovers your password, they cannot access your account without the second factor.

Setting Up 2FA for Google

Step 1: Access Security Settings

• Go to myaccount.google.com
• Click Security in the left menu
• Under "How you sign in to Google", find 2-Step Verification
• Click Get started

Step 2: Verify Your Identity

• Enter your password to confirm
• Click Next

Step 3: Choose Your Second Factor

Google offers several options:

Google Prompts (Recommended):

• Notifications sent to your phone
• Simply tap "Yes" to approve sign-ins
• Requires the Google app or Gmail app

Authenticator App:

• Use Google Authenticator or similar app
• Generates time-based codes
• Works offline

Text Message or Phone Call:

• Receive codes via SMS
• Less secure but widely available
• Good as a backup option

Security Key:

• Physical USB or Bluetooth device
• Most secure option
• Requires purchasing hardware

Step 4: Set Up Google Prompts

If using Google Prompts:

• Ensure you have the Google or Gmail app installed
• Sign in to the app with your work account
• Click Continue in the security settings
• A test prompt is sent to your phone
• Tap Yes on your phone
• Click Turn on to enable

Step 5: Add Backup Options

Always set up backup methods:

• After enabling 2FA, return to security settings
• Under 2-Step Verification, add:

- Backup codes (print and store safely) - Backup phone number - Alternative authenticator app

Using 2FA Daily

When you sign in from a new device:

• Enter your email and password
• A prompt appears on your phone, OR
• Enter the code from your authenticator app
• Access is granted

Trusted devices: You can mark devices as trusted to reduce prompts.

Generating Backup Codes

Backup codes are essential if you lose your phone:

• Go to myaccount.google.com > Security
• Click 2-Step Verification
• Scroll to Backup codes
• Click Show codes or Get new codes
• Print or securely save these codes

Each code can only be used once.

If You Are Locked Out

If you cannot access your second factor:

• Use a backup code
• Use a backup phone number
• Contact IT support for account recovery

Troubleshooting

Not receiving prompts?

• Check internet connection on phone
• Ensure Google/Gmail app is installed and signed in
• Check notification settings

Authenticator code not working?

• Check the time on your phone is correct
• Codes refresh every 30 seconds
• Make sure you are using the right account

Need Help?

Contact our helpdesk at helpdesk@netlumait.com.au or call 1300 521 162.