How to Restart Your Computer Properly

When to Restart

Restarting fixes many common issues:

• Slow performance
• Programs not responding
• Weird error messages
• After software updates
• When IT asks you to

Rule of thumb: If something isn't working right, try restarting first.

Restarting Windows

Method 1: Start Menu (Best)

• Click the Start button
• Click the Power icon
• Click Restart

Method 2: Keyboard Shortcut

• Press Ctrl + Alt + Delete
• Click the Power icon (bottom right)
• Click Restart

Method 3: Alt + F4

• Click on the desktop (not on any window)
• Press Alt + F4
• Select Restart from the dropdown
• Click OK

Restarting Mac

Method 1: Apple Menu (Best)

• Click the Apple menu
• Click Restart
• Confirm if prompted

Method 2: Keyboard Shortcut

Press Control + Command + Power button (or Touch ID)

Saving Your Work First

Before restarting:

• Save any open documents
• Close important applications
• Check for unsaved work

Note: Windows will warn you about unsaved work, but it's best to save manually first.

Shutdown vs Restart vs Sleep

Shutdown

Completely turns off the computer. Use when:

• Leaving for the day
• Computer won't be used for a while
• You're moving the computer

Restart

Turns off and back on again. Use when:

• Fixing problems
• After updates
• Something isn't working right

Sleep

Low power mode, quick wake up. Use when:

• Taking a short break
• Moving between meetings
• Leaving briefly

Force Restart (Emergency Only)

If your computer is completely frozen and won't respond:

Windows:

Hold the power button for 5-10 seconds until it turns off. Then turn it back on.

Mac:

Hold the power button for 10 seconds until it turns off.

Warning: This can cause data loss. Only use when the computer is completely unresponsive.

After Restarting

• Give the computer a minute to fully start
• Let programs launch
• Check if your issue is fixed

Need Help?

If restarting doesn't fix your issue, contact helpdesk@netlumait.com.au or call 1300 521 162.