How to Change Your Teams Profile Picture

Changing Your Teams Profile Picture

Your profile picture helps colleagues identify you in chats, meetings, and across Microsoft 365. Here is how to update it.

On Teams Desktop (Windows/Mac)

Step 1: Open Your Profile

• Open Microsoft Teams
• Click your profile picture or initials (top right corner)

Step 2: Access Picture Settings

• Click Manage account or your name
• Click Change picture

Or:

• Click your profile picture/initials
• Click Change picture directly from the menu

Step 3: Upload a New Photo

• Click Upload picture
• Browse to your photo
• Select the image file
• Click Open

Step 4: Position Your Photo

• Use the slider to zoom in or out
• Drag the image to position your face in the circle
• Click Save

On Teams Web (Browser)

Step 1: Access Profile

• Go to teams.microsoft.com
• Click your profile picture or initials (top right)
• Click Manage account

Step 2: Change Picture

• You will be taken to your Microsoft 365 profile
• Click on your current picture or the camera icon
• Click Upload a new photo
• Select your image
• Position as needed
• Click Apply

On Teams Mobile (iPhone/Android)

Step 1: Open Settings

• Open the Teams app
• Tap your profile picture or initials (top left)
• Tap your name or Settings

Step 2: Change Photo

• Tap your current picture
• Choose an option:

- Take photo — use your camera - Choose from library — select existing photo - Remove photo — delete current picture

• Crop and position as needed
• Tap Done or Save

Photo Requirements

Recommended Specifications

• Format: JPG, PNG, or GIF
• Size: At least 400 x 400 pixels (square works best)
• File size: Under 4MB
• Shape: Square images work best; Teams will crop to a circle

Tips for a Good Profile Photo

Do:

• Use a clear, recent photo of your face
• Ensure good lighting
• Have a plain or professional background
• Smile naturally
• Wear what you would wear to work

Avoid:

• Blurry or pixelated images
• Group photos
• Photos from very far away
• Distracting backgrounds
• Sunglasses or hats that obscure your face

Syncing Across Microsoft 365

Your Teams profile picture syncs with:

• Outlook
• SharePoint
• OneDrive
• Other Microsoft 365 apps

It may take a few minutes to an hour for changes to appear everywhere.

Common Issues

Picture Not Changing

• Sign out of Teams and sign back in
• Wait up to an hour for sync
• Clear the Teams cache:

1. Close Teams completely 2. Press Windows + R 3. Type %appdata%\Microsoft\Teams 4. Delete the Cache folder 5. Restart Teams

Cannot Upload Picture

• Check the file size (under 4MB)
• Try a different image format (JPG usually works best)
• Ensure your organisation allows profile picture changes
• Check with IT if picture uploads are restricted

Picture Appears Blurry

• Use a higher resolution image (at least 400 x 400 pixels)
• Avoid enlarging small images
• Take a new photo with good lighting

Organisation Policies

Some organisations may:

• Require profile pictures to meet certain standards
• Restrict who can change profile pictures
• Set default pictures from HR systems
• Use directory sync that overrides manual changes

Check with your IT team if you cannot change your picture.

Remove Your Profile Picture

Desktop

• Click your profile picture
• Click Change picture
• Click Remove picture

Mobile

• Tap your profile
• Tap your picture
• Select Remove photo

When you remove your picture, Teams displays your initials on a coloured background.

Need Help?

For assistance with your Teams profile or Microsoft 365 account, contact helpdesk@netlumait.com.au or call 1300 521 162.