Cafes & Coffee Shops

POS malware that skims customer card data, supplier invoice fraud targeting your coffee and food accounts, and phishing attacks on staff — cybersecurity built for cafes and coffee shops.

IT Solutions for Cafes & Coffee Shops

POS malware that skims customer card data, supplier invoice fraud targeting your coffee and food accounts, and phishing attacks on staff — cybersecurity built for cafes and coffee shops.

Common IT Challenges

POS malware silently skimming customer card data across multiple transactions
Supplier invoice fraud impersonating coffee, food, or equipment suppliers
Phishing emails targeting staff who have access to POS or business banking
High staff turnover leaving former employee accounts active and accessible
Weak or shared passwords across POS systems and supplier accounts
No dark web monitoring to detect leaked business or staff credentials
Business email accounts without multi-factor authentication

Our Solutions

Managed endpoint detection (EDR) blocking malware on all devices including POS systems
Email security stopping supplier invoice fraud and phishing before staff see it
Dark web monitoring alerting you when business or staff credentials are leaked
Multi-factor authentication enforcement across all business accounts
Same-day staff offboarding — POS access, email, and Wi-Fi credentials revoked
ACSC cyber security guidelines cybersecurity uplift tailored to small hospitality businesses
Security awareness training helping staff recognise phishing and fraud attempts

Frequently Asked Questions

Is my cafe really at risk of a cyber attack?: Yes. Cafes are frequently targeted because they process high volumes of card payments, handle supplier payments by email, and have high staff turnover that creates credential management gaps. POS malware, supplier invoice fraud, and phishing attacks are all documented threats against Australian small hospitality businesses. The perception that small businesses are not worth attacking is incorrect — automated attacks do not discriminate by size, and small businesses are often easier targets than larger organisations with dedicated security teams.
What is POS malware and how does it affect my cafe?: POS malware is malicious software that installs on your point-of-sale system and silently captures customer payment card data as transactions are processed. Unlike ransomware, it does not announce itself — it runs quietly in the background, collecting card numbers, expiry dates, and CVVs and transmitting them to attackers. A cafe can be infected for weeks or months before detection. The consequences include mandatory notification to affected customers, potential card scheme fines, and reputational damage. Managed endpoint detection and response (EDR) detects and blocks POS malware before it can operate.
How does supplier invoice fraud work and how do you stop it?: Supplier invoice fraud (also called business email compromise) involves an attacker impersonating one of your regular suppliers — your coffee roaster, food distributor, or equipment vendor — using an email address that looks almost identical to the real one. They ask you to update bank account details before the next payment. Once you pay, the money goes to the attacker, not the real supplier. We stop this at two levels: email security filters inbound messages for spoofed domains and payment-redirect language, and staff training teaches your team to verify any bank account change by phone before acting on it.
What happens when a staff member leaves — are my accounts safe?: Only if you actively revoke their access. Former staff with active credentials can log into your POS back-end, business email, or cloud storage after they have left — whether out of curiosity or malicious intent. We handle same-day account deprovisioning as part of our managed IT service: POS access removed, email account disabled, Wi-Fi password rotated, and shared passwords changed. With high cafe staff turnover, this process needs to be fast and reliable every time.
What is Netluma Business Shield and how much does it cost?: Netluma Business Shield is included as standard, priced at $89 per device per month. It includes managed endpoint detection and response (EDR) on all devices, email security filtering phishing and invoice fraud attempts, dark web monitoring for leaked credentials, multi-factor authentication enforcement, and an ACSC cyber security guidelines cybersecurity uplift. For a cafe with 4 devices, Business Shield costs $356 per month — significantly less than the cost of a single successful supplier fraud payment or POS malware incident.
Do you handle ongoing cybersecurity management or just set it up once?: Everything in Netluma Business Shield is actively managed, not just deployed and left. EDR is monitored continuously and threats are investigated and responded to by our team. Dark web monitoring runs 24/7. Email security rules are updated as new threat patterns emerge. We also conduct regular security reviews and notify you of any changes to your risk profile. Cybersecurity is not a one-time project — it requires ongoing management as threats evolve.

Get Started

Phone: 07 3179 6849

Email: hello@netlumait.com.au