Bars & Pubs

IT Solutions for Bars & Pubs

POS malware skimming card data across your busiest nights, liquor supplier invoice fraud, and credential theft from high staff turnover — cybersecurity built for bars, pubs, and licensed venues.

Common IT Challenges

• POS malware silently collecting customer card data across peak Friday and Saturday nights
• Supplier invoice fraud impersonating liquor, food, and equipment suppliers
• High staff turnover leaving active credentials for former bar and management staff
• Shared POS passwords with no accountability when incidents occur
• Phishing attacks on venue managers who handle banking and supplier payments
• No dark web monitoring to detect leaked venue or staff credentials
• Inadequate offboarding when staff leave, especially from late-night shifts

Our Solutions

• Managed EDR on all devices including POS terminals — card-skimming malware blocked
• Email security stopping supplier invoice fraud before it reaches venue management
• Dark web monitoring alerting you when venue or staff credentials are breached
• Multi-factor authentication across all business and supplier payment accounts
• Same-day staff offboarding removing POS access, email, and Wi-Fi credentials on departure
• Individual staff credentials replacing shared POS logins
• Security awareness training for venue managers on phishing and payment fraud

Frequently Asked Questions

How does POS malware get onto a bar's systems without anyone noticing?

POS malware typically enters through phishing emails targeting bar managers or owners, through compromised remote access used by POS vendors for support, through unpatched software vulnerabilities on POS terminals, or through infected USB drives. Once installed, it runs silently and captures card data as payments are processed — it does not slow the terminal or cause any visible symptoms. Managed EDR monitors for the behavioural patterns of card-skimming malware (not just known file signatures), detecting and blocking it regardless of how it entered or how recently it was created.

Do I need to notify customers if there is a card data breach at my venue?

If your venue experiences a data breach that is likely to cause serious harm to affected customers — which a compromise of payment card data typically meets — you are required under Australia's Notifiable Data Breaches scheme to notify both affected individuals and the Office of the Australian Information Commissioner. Card scheme rules (Visa, Mastercard) also impose their own investigation and notification requirements through your payment processor. The cost of breach response, mandatory notification, and reputational damage is significantly higher than the ongoing cost of cybersecurity prevention.

How quickly can former staff access my systems if I do not revoke their credentials?

Immediately and indefinitely — until you change the passwords or disable the accounts. Former staff members who leave on bad terms have been known to access POS back-ends to view sales data, email accounts to read business communications, or shared systems to cause disruption. For staff who leave without formal notice after a late shift, this risk is particularly acute. We handle same-day offboarding as part of our managed IT service, ensuring no former employee retains access after their last shift regardless of the circumstances of their departure.

What is the cost of cybersecurity for a bar or pub?

Netluma Business Shield is $89 per device per month. For a bar with 5 devices (POS terminals, management computer, tablet), Business Shield costs $445 per month. Combined with Managed IT at $175 per user per month for 8 staff, the total is $1,845 per month for complete managed IT and cybersecurity. This compares to an average supplier invoice fraud loss of several thousand dollars per incident, plus the recovery costs of a POS malware breach. Call 1300 521 162 for a quote tailored to your venue.

We have multiple venues — can you manage cybersecurity across all of them?

Yes. Multi-venue operators are a strong fit for our managed cybersecurity model. We provide centralised security monitoring across all venues — EDR alerts, dark web monitoring, and security reporting from a single management platform. Each venue gets the same level of protection, and we handle staff changes and credential management across all locations consistently. Remote management means most security issues are handled without travel costs.

How do you protect against supplier invoice fraud from multiple liquor and food suppliers?

We address supplier invoice fraud at two levels. Technically, email security scans every inbound message for spoofed sender domains, lookalike addresses, and payment-redirect language — filtering fraudulent invoices before they reach venue management. At the process level, we implement a supplier payment policy as part of staff security training: any request to update supplier banking details triggers a mandatory callback to the supplier's known phone number before the change is made. Neither layer alone is sufficient — a determined attacker will try to bypass the technical filter, and human processes fail without technical reinforcement. Both layers together make this fraud significantly harder to execute against your venue.

Get Started

Contact us today to learn how we can support your Bars & Pubs practice.

Phone: 07 3179 6849

Email: hello@netlumait.com.au